Acknowledgements

Joseph Lowman created the SuperShrink software in the 1980s as part of collaborative program between faculty at the University of North Carolina at Chapel Hill and the IBM Corporation. Mike Norkus and Scott Young were the lead student programmers on the original two text-based cases, which were published by Harcourt Brace Jovanovich in 1987. A decade later a video version of the software was produced by the UNC-Chapel Hill Center for Teaching and Learning with production design and programming by Karin Breiwitz and Rick Palmer. UNC psychology graduate students Suzy Levy and Cameron Gordon stared as “Jennifer” and “Victor,” respectively.

The online version 2.0 of these original SuperShrink cases was produced in 2010 by UNC’s ITS Teaching and Learning Interactive and was affectionately dedicated to the memory of M. David Galinsky, 1934-2006, late Professor Psychology at UNC-CH, who played an important consultative role in the development of the case materials and SuperShrink as method of teaching complex interviewing.

The current version currently in development is being produced with the help of the Office of Arts and Sciences Information Services, OASIS.